Terms and Conditions

 

Privacy Policy

Section 1 – Information We Collect

When you make a purchase from our store, we collect the personal information you provide, such as your name, address, and email address, as part of the transaction process.

Additionally, when you browse our site, we automatically receive your computer’s Internet Protocol (IP) address, which helps us learn about your browser and operating system to improve your experience.

If you choose to opt-in, we may send you promotional emails about our store, new products, and updates.

Section 2 – Your Consent

How is your consent obtained?
By providing personal information to complete a purchase, verify your payment method, place an order, or arrange for a delivery or return, you are consenting to our use of this information for those purposes.

If we request your personal information for a secondary purpose, such as marketing, we will either ask for your explicit consent or give you the option to decline.

How can you withdraw consent?
If you change your mind after opting in, you can withdraw your consent at any time by contacting us at clothandtwine@gmail.com. This will stop us from contacting you and will cease the collection, use, or disclosure of your information.

Section 3 – Disclosure of Information

We may disclose your personal information if required by law or if you violate our Terms of Service.

Section 4 – Our Shopify Platform

Our store operates on Shopify Inc., which provides the platform we use to sell our products and services. Your data is stored securely on Shopify’s servers, protected by firewalls.

Payment Information
If you use a direct payment gateway to complete your purchase, Shopify stores your credit card information. This data is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your payment details are only stored for as long as necessary to complete the transaction, after which they are deleted.

All direct payment gateways follow the PCI-DSS standards, which are managed by the PCI Security Standards Council, a joint effort by brands like Visa, MasterCard, American Express, and Discover. These standards ensure the safe handling of credit card information.

Section 5 – Third-Party Services

We work with third-party service providers who help us deliver our services. These providers only collect, use, and disclose your information to the extent necessary to perform their specific functions for us.

However, some third-party providers, such as payment gateways or transaction processors, have their own privacy policies. We recommend reviewing their privacy policies to understand how your personal information will be handled during your transactions with them.

Keep in mind that some providers may be located in different jurisdictions. If you proceed with a transaction involving such providers, your information could be subject to the laws of the jurisdiction where the provider or its facilities are based. For instance, if you are in Canada and your transaction is processed through a payment gateway in the U.S., your information may be subject to U.S. laws, including the Patriot Act.

Once you leave our website or are redirected to a third-party service, this Privacy Policy and our Terms of Service no longer apply.

Links
Clicking on links within our store may take you to other websites. We are not responsible for the privacy practices of those external sites and encourage you to review their privacy policies.

Section 6 – Security

We take the security of your personal information seriously and employ industry best practices to protect it from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

If you provide us with your credit card information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no method of transmission over the internet or electronic storage is entirely foolproof, we adhere to PCI-DSS requirements and follow additional industry-standard security measures to protect your data.

Section 7 – Cookies

We use cookies to enhance your experience on our site. Below is a list of the cookies we use, allowing you to decide whether you want to opt-out of certain cookies:

  • _session_id: Unique token, session-based. Allows Shopify to store information about your session, such as referrer and landing page.
  • _shopify_visit: No data held. Persistent for 30 minutes from the last visit. Used by our website provider's internal stats tracker to record visit counts.
  • _shopify_uniq: No data held. Expires at midnight (relative to the visitor) the next day. Tracks the number of visits by a single customer.
  • cart: Unique token, persistent for 2 weeks. Stores information about your cart's contents.
  • _secure_session_id: Unique token, session-based.
  • storefront_digest: Unique token, indefinite. If your store has a password, this helps determine if the current visitor has access.

Section 8 – Age of Consent

By using our site, you confirm that you are at least the age of majority in your state or province of residence. If you are the age of majority, you also confirm that you consent to any minors under your care using this site.

Section 9 – Changes to This Privacy Policy

We reserve the right to update or modify this privacy policy at any time, so please review it periodically. Any changes will be effective immediately upon posting to the website. If any significant changes are made, we will notify you on this page, so you are informed about what data we collect, how we use it, and under what conditions it may be disclosed.

If our business is acquired or merges with another company, your information may be transferred to the new owners, allowing us to continue serving you.

Questions and Contact Information

If you would like to access, correct, amend, or delete any personal information we have about you, or if you have any questions, please contact our Privacy Compliance Officer at clothandtwine@gmail.com or by mail:

Cloth & Twine
Attn: Privacy Compliance Officer
527 Yeopim Rd
Edenton, North Carolina, US 27932

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Terms of Service

Overview

Throughout the site, the terms “we,” “us,” and “our” refer to Cloth & Twine. We offer this website and our storefront located at 527 Yeopim Rd, Edenton, North Carolina, including all information, tools, and services available, conditioned upon your acceptance of these Terms of Service.

By visiting our site or purchasing from us, you engage in our "Service" and agree to be bound by the following terms and conditions (“Terms”), including any additional policies referenced or linked within. These Terms apply to all users, whether you are browsing, buying, or contributing content.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms, you may not access the website or use our services. By continuing to use the site, you accept these Terms.

Any new features or tools added to our store will also be subject to these Terms. We reserve the right to update, change, or replace any part of this agreement by posting updates to the site. It is your responsibility to check this page periodically for changes. Your continued use of the site after any changes means you accept those changes.

Our online and physical store is powered by Shopify Inc., which provides us with the platform to sell our products and services.

Section 1 – Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province, or that you are the age of majority and have given consent for your minor dependents to use this site.

You must not use our products or services for any illegal or unauthorized purposes, and you agree to comply with all local laws, including copyright laws, when using our Service. Transmitting any harmful code, viruses, or destructive content is strictly prohibited.

Violating any of these Terms may result in immediate termination of our services to you.

Section 2 – General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason.

You understand that your content, excluding credit card information, may be transferred unencrypted across networks and may be adapted to conform to technical requirements of connecting systems. Credit card information is always encrypted during transfers over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, without our express written consent.

For any in-person or online classes, tutorials, patterns, or publications provided by Cloth & Twine, you agree not to share the acquired skills by teaching or selling finished products within a 50-mile radius of our physical location without express written consent.

Headings in this agreement are provided for convenience only and will not affect the interpretation of these Terms.

Section 3 – Accuracy, Completeness, and Timeliness of Information

We strive to provide accurate and up-to-date information on our site, but we are not responsible for any inaccuracies or omissions. The content is for general information only and should not be relied upon exclusively for decision-making. Always verify information with other sources.

The site may also include historical information, which is provided for reference and may not be current. We reserve the right to modify the site’s content at any time without obligation to update it.

Section 4 – Modifications to Service and Prices

Product prices are subject to change without notice. We also reserve the right to modify or discontinue our Service, or any part of it, at any time, without notice.

We are not liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.

Section 5 – Products or Services

Some products or services may be available exclusively online, with limited quantities subject to our Return Policy.

We make every effort to display product colors and images accurately; however, we cannot guarantee your monitor’s display will represent the true color.

We reserve the right to limit sales of our products or services to any person, geographic region, or jurisdiction. This right may be exercised on a case-by-case basis. We may also limit product quantities or discontinue products at any time, without prior notice.

We do not guarantee that the quality of products, services, or information will meet your expectations, nor do we warrant that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. At our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. These restrictions could include orders placed by or under the same customer account, credit card, and/or orders using the same billing or shipping address. If we modify or cancel an order, we may attempt to notify you using the email, billing address, or phone number provided when the order was made. We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and any other necessary information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you if needed.

For more details, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools that we neither monitor nor control.

You acknowledge and agree that we provide access to these tools “as is” and “as available,” without any warranties, representations, or conditions of any kind and without endorsement. We shall have no liability arising from or relating to your use of third-party tools.

Your use of any optional tools provided through the site is entirely at your own risk, and you should ensure you are familiar with and approve the terms under which these tools are provided by the relevant third-party provider(s).

In the future, we may offer new services and features on our website (including the release of new tools and resources). Such new features or services will also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Some content, products, and services available via our Service may include materials from third parties.

Third-party links on this site may lead you to websites not affiliated with us. We are not responsible for reviewing the content or accuracy of third-party websites, and we do not warrant or assume any liability for third-party materials, websites, products, or services.

We are not liable for any harm or damages resulting from your purchase or use of third-party goods, services, or content. Please review the third-party’s policies and practices carefully before engaging in any transaction. Any complaints, claims, or questions regarding third-party products should be directed to the third party.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you submit any creative ideas, suggestions, proposals, plans, or other materials (collectively, ‘comments’), whether at our request or voluntarily, you agree that we may, at any time, edit, copy, publish, distribute, and use those comments in any medium without restriction. We are not obligated (1) to keep any comments confidential; (2) to compensate for comments; or (3) to respond to comments.

We may, but are not obligated to, monitor, edit, or remove content that we determine to be unlawful, offensive, threatening, defamatory, or otherwise inappropriate, or that violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any third-party rights, including copyright, trademark, privacy, or personal rights. You further agree that your comments will not contain any offensive or unlawful material, viruses, or malware that could affect the operation of the Service. You may not use a false email address, impersonate someone else, or mislead us or third parties about the origin of your comments. You are solely responsible for the accuracy of your comments. We take no responsibility and assume no liability for any comments posted by you or any third party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through our store is governed by our Privacy Policy. You can view our Privacy Policy on our website.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be information on our site or in the Service containing typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions and to update or cancel orders if any information in the Service is inaccurate at any time without prior notice (including after you’ve submitted an order).

We are not obligated to update or clarify any information in the Service, except as required by law.

SECTION 12 - PROHIBITED USES

In addition to the other prohibitions set forth in these Terms of Service, you are prohibited from using the site or its content for any unlawful purpose, including but not limited to:

  • Violating any international, federal, state, or local laws
  • Infringing upon intellectual property rights
  • Harassment or abuse based on race, gender, or any other discriminatory grounds
  • Transmitting viruses or malicious code
  • Collecting personal information of others without consent

We reserve the right to terminate your use of the Service for violating any prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our Service will be uninterrupted, secure, or error-free.

You agree that your use of the Service is at your sole risk. The Service and all products delivered through the Service are provided "as is" without warranties of any kind.

Cloth & Twine, along with its affiliates and service providers, shall not be liable for any damages, including but not limited to lost profits, lost data, or incidental damages arising from your use of the Service.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Cloth & Twine and its affiliates from any claims, damages, or legal fees arising from your breach of these Terms of Service.

SECTION 15 - SEVERABILITY

If any provision of these Terms of Service is deemed unlawful or unenforceable, the remaining provisions shall remain in full force.

SECTION 16 - TERMINATION

These Terms of Service will remain effective unless terminated by either party. You may terminate these Terms by discontinuing use of our site. We reserve the right to terminate this agreement at any time if you violate the terms.

SECTION 17 - ENTIRE AGREEMENT

These Terms of Service constitute the entire agreement between you and Cloth & Twine, governing your use of our Service.

SECTION 18 - GOVERNING LAW

These Terms shall be governed by the laws of the state of North Carolina, without regard to its conflict of law principles.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the latest version of these Terms on this page. We reserve the right to update or modify these Terms at any time, and it is your responsibility to check for changes.

SECTION 20 - PICTURE AND VIDEO RELEASE

By visiting our store or participating in any events or classes, you consent to the use of any photographs or videos taken for advertising or promotional purposes, both in print and online.

SECTION 21 - CONTACT INFORMATION

For any questions regarding these Terms of Service, please contact us at clothandtwine@gmail.com.

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AI Content Disclaimer

Some of the content on this website, including product descriptions, blog posts, and other written materials, is generated with the assistance of artificial intelligence (AI) tools. While we strive to ensure accuracy, creativity, and relevance, all content is reviewed and edited by our team to meet our quality standards. If you have any questions or concerns about the content, feel free to contact us.